Contact
If you have a specific review you want assessed, the assessment form is faster and gets you a proper answer. For anything else, this page.
Have a review you want checked?
Use the assessment form instead of email. It asks for the two things that determine whether we can help at all — the review URL and why you believe it breaches policy — so you get a real answer on the first reply rather than three rounds of questions.
Other enquiries
- General questions — [[EMAIL]]
- Privacy and data requests — [[PRIVACY_EMAIL]]
- Partnerships — if you are a law firm or specialist working in this area, say what you handle and in which jurisdictions
- Press — happy to talk about how review removal actually works, including the parts the industry avoids
We cannot access, edit or delete anything on your Google, Trustpilot, Yelp, Facebook or Glassdoor account, and we cannot help you recover a platform account or dispute a suspension. Those go to the platform directly.
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We aim to reply within one business day.